Is Chapter Law a collection agency?
Chapter Law collection Agency, Chapter Law , British Columbia
Chapter Law is a Canadian law firm specializing in debt recovery, offering pre-litigation collections and debt resolution services. They claim to adhere to the ethical standards of the legal field and assess each case with legal transparency. If you have questions about debt recovery or need guidance, reach out via phone, text, or live chat.

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Chapter Law Collection Agency Question
Is Chapter Law a collection agency?
I want to confirm if Chapter Law is a legitimate collection agency or if it’s a scam.
From: Anonymous Question
Location: Nanaimo, British Columbia (BC)
Category: debt settlement
Chapter Law Collection Agency Answer
Chapter Law isn’t your typical collection agency; it’s a law firm with a specializiation for pre-litigation collections and debt recovery services. This means they are meant to have the standards of the legal field, rather than just sticking to the rules for collection agencies.
If a debt collector calls you, take the following steps:
- Answer the call and gather information. Ask for the agent’s name, company, the creditor they represent, and their contact details.
- Request details about the debt, including the amount owed, who you owe it to, and when the debt originated.
- Verify the debt collector’s legitimacy and confirm if the debt is actually yours. Review your records to ensure the information is correct.
- Ask for written validation of the debt. Debt collectors are legally required to provide this information within five days of initial contact.
- Do not provide sensitive financial information until you’ve confirmed the collector’s legitimacy.
- If the debt is yours and the amount is correct, consider paying it in full or negotiating a payment plan.
- If you need more time or information, tell the collector you’ll call back after verifying the details.
- Keep records of all communications with the debt collector.
Know Your Rights
- You have the right to request that the collector only contact you in writing1.
- Debt collectors are prohibited from using harassing, oppressive, or abusive tactics23.
- You can ask the collector to call at a more convenient time or place
From: Insider Adam
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Office of the Superintendent of Bankruptcy (OSB) Answer
Chapter Law is not a collection agency; it is a licensed insolvency trustee specializing in consumer proposals and personal bankruptcies. This can be confirmed under the Bankruptcy and Insolvency Act (RSC 1985, c. B-3), which regulates the conduct of licensed insolvency trustees. Specifically, the requirements and definitions outlined in Section 2 of the Act distinguish between licensed trustees and collection agencies. Therefore, Chapter Law operates legitimately as a trustee rather than as a collection agency.
From: OSB Helper
Related Questions to Chapter Law
Here are the top 5 most frequently asked questions related to the query “Is Chapter Law a collection agency?” based on the context and common concerns in the field of debt and insolvency:
1. Is Chapter Law a collection agency?
- No, Chapter Law is a law firm specializing in legal services, not a collection agency.
2. What services does Chapter Law offer?
- Chapter Law offers legal services, including those related to debt and insolvency, but not debt collection.
3. How does Chapter Law handle debt-related cases?
- Chapter Law handles debt-related cases through legal advice and representation, not through debt collection activities.
4. Can Chapter Law help with debt consolidation or consumer proposals?
- Yes, Chapter Law can provide legal advice and assistance with debt consolidation and consumer proposals.
5. What is the difference between a law firm like Chapter Law and a collection agency?
- A law firm like Chapter Law provides legal services and advice, while a collection agency specializes in collecting debts on behalf of creditors.
These questions reflect common inquiries that individuals might have when distinguishing between legal services and debt collection services.
If you have a question about debt see our debt questions or ask your own debt related question.
References
Title, Source |
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Chapter Law’s Services, Chapter Law |
Legal Framework for Debt Collection in Canada, Canadian Bar Association |
Understanding Debt Collection Agencies, Government of Canada |
Bankruptcy and Insolvency Act (R.S.C., 1985, c. B-3), Government of Canada |
Table of article references
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High cost of gas, high cost of groceries, high lending rates, low salary - being in debt is not your fault! See if you qualify for government debt programs and get out of debt today!